DMEautomotive data-driven marketing solutions


DMEautomotive, a JMsolutions, DME Holdings, LLC. company is the premier provider of multi-channel variable communications.

 

 

DMEautomotive’s sales and service marketing solutions provide dealers with a wealth of proprietary dealership marketing programs that utilize targeted, integrated, one-to-one media campaigns. DMEautomotive provides a single-source solution for personalized direct marketing.

 

The Touch Points


Our goal is to give our customers the ability to control the most important customer touch points from Customer Acquisition to Customer Renewal. Every component of our robust solution has been created in support of the customer touch points and can stand alone or be combined for a comprehensive marketing experience with superb results.
 
DMEautomotive Offers:

  • Sales Retention & Renewal Programs
  • Service Retention & Reactivation Programs
  • Virtual BDC & Telephony Solutions
  • A Robust Results-Based Campaign Measurement Tool
  • Data Analytics & Purification
  • On-Demand Automotive Marketing Campaigns
  • Dealership Marketing & Fulfillment Services
  • Sales and  Service Retention and Reactivation Programs

DMEautomotive provides auto-generated sales and service retention and reactivation programs covering every scenario. Get worry-free, dependable delivery of all communications that strengthen and optimize your programs.
 
Sales Retention and Renewal Programs:

  • Thank You for Your Purchase
  • Customer Renewal from Prior Purchase
  • Factory Warranty Expiration
  • Lease Expiration
  • Extended Warranty
  • Active Service Customers
  • Inactive Service Customers
  • Lease Trade Cycle
  • Birthday
  • 1st, 2nd, 3rd Anniversary
  • CSI


Service Retention and Reactivation Programs:

  • Thank You for Your Purchase
  • Minor Service Reminder
  • Welcome to Service
  • Reactivation
  • Declined Services/ASRs
  • Major Service Reminder
  • Lost Customer
  • Tire and Brake Marketing
  • 1st, 2nd and 3rd Anniversary
  • CSI


The Virtual BDC & Telephony Solutions


DMEautomotive’s unique Customer Interaction Center (CIC) was designed to provide our clients with the ability to effectively communicate with their customers when their customers are ready to communicate with them. Using state-of-the art technology, the DMEautomotive CIC is available seven days a week and provides inbound and outbound customer contact applications that are both creative and flexible based on the needs of your business.

 

CIC Telephony Options:

  • CSI Surveys
  • Service & Sales Report Card
  • Unsold Prospects
  • Vehicle Buyback/Equity Renewal
  • Lost Customer Call
  • Outbound Service Appointment Setting
  • Inbound Sales and Service Appointment Setting
  • Virtual BDC
  • Proactive Campaign Follow Up Calls
  • Internet Lead Follow Up
  • Custom Lead Generation
  • Integrated with leading 3rd Party Applications

Visit DMEautomotive

 

 

Come see us at NADA, booth #3541.  Text  “Results” to 48696 to receive 500 FREE virtual BDC calls!*


The Customer Touchpoints

Results-Based Campaign Measurement


DMEautomotive tracks and validates your every marketing effort- including your automotive direct mail marketing campaigns. Using our proprietary Red Rocket™ technology engine, you can access your store’s state-of-the art marketing analytics and ROI performance report card. Additionally, whether or not you choose to use the full DMEautomotive marketing solution, we can provide your business with superior marketing management as a standalone component. We take data from your 3rd party marketing services providers and accurately analyze the effectiveness of their efforts.

 

Data Analytics & Purification


Keeping customer data current is an absolute necessity for a productive sales and marketing process. DMEautomotive’s advanced data management capabilities in conjunction with, the Red Rocket technology engine—protect the integrity of your data and house it in one central database. We keep data current by routinely updating customer records via industry-leading customer information resources. Additionally, we periodically download your DMS customer and vehicle data, enabling our Red Rocket engine to assign changes and update deal details. It also updates sales information to customer records and profiles. This wealth of current data provides the most complete, accurate view of your customer available.

 

On-Demand Automotive Marketing Campaigns—MarketNOW!


Highly effective dealership marketing campaigns are literally at your fingertips with DMEautomotive's Market NOW! on-demand solutions. Create custom campaigns and send them any way you want—or every way you want!

  • Choose your campaign and custom list
  • Choose your delivery channel or type of media
  • Choose the frequency of your communications
  • Track effectiveness of campaigns

Marketing & Fulfillment Services

As a fully integrated automotive direct marketing solution, our clients enjoy total in-house marketing services and capabilities.  The entire marketing process—from conceptualization, data gathering and list management, to campaign creation, video production, programming, printing and delivery—is all handled on-site. DMEautomotive can even help create your automotive direct mail pieces! Our focus on combining multiple delivery channels provides for the most effective, personalized relationship
marketing available.

  • Print
  • Direct Mail Campaigns
  • Web/PURLs
  • Virtual BDC/Telephony Service
  • E-mail Campaigns  
  • Text Messaging
  • Video – Onsite Studio


While all of the DMEautomotive solutions and delivery channels are powerful on their own, combined they are infinitely more effective and the results are both superior and trackable.

 


 

*Promotion requires attending a 15 minute presentation from a DMEautomotive representative at the JMsolutions NADA booth #3541. Offer expires 2/27/2009.

AAX by DealerTrack

Just Announced: DealerTrack Acquires AAX!

The AAX inventory management suite is the most complete inventory system on the market today. 

The AAX Inventory Management Suite Offers:

  • Used Car Inventory Management
  • Sophisticated Appraisal Tools
  • PriceDriver Pricing Solutions
  • Internet Marketing Solutions
  • Wholesale Solutions
  • Real-Time Reporting
  • New Car Management
  • Dealer Group Services
  • Inventory Optimization Services
  • Group Trade
  • Trade Desk
  • Dealer Results Management

CMX Customer Solutions

The JMsolutions CMX customer management suite leaves no room for lost leads, prospects or customers.

The CMX Customer Management Suite offers:

  • DealerUps CRM
  • ProCal Desking
  • ProFi Menu
  • PinPoint Reporting
  • Dealer Results Management

 

DMEautomotive data-driven marketing solutions

The SMX marketing management suite by DMEautomotive offers sophisticated, personalized direct marketing.

The SMX Marketing Management Suite offers:

  • On-Demand Marketing Campaigns
  • Sales Retention & Renewal Programs
  • Service Retention & Reactivation Programs
  • Results-Based Campaign Measurement
  • Data Analytics & Purification
  • Marketing & Fulfillment Services