JMsolutions and DMEautomotive “Suites” Maximize Sales, CRM and Marketing Opportunities for Automotive Dealers
2/7/2008

FOR IMMEDIATE RELEASE

JMsolutions and DMEautomotive “Suites” Maximize Sales, CRM and Marketing Opportunities for Automotive Dealers

Live Demonstrations at NADA Booth 7551 South Hall

Deerfield Beach, Fla. (February 7, 2008) – JMsolutions, a leading provider of Web-based products and services, and DMEautomotive, a multi-channel automotive marketing provider, today announced the introduction of fully integrated applications that help dealers maximize profitability.  Known collectively as “SuiteTalk™, JMsolutions’ AAX™ inventory solutions and CMX™ customer solutions, along with SMX™ marketing solutions by DMEautomotive, offer a seamless information exchange between business process applications and marketing communication systems. 

“Our recent union with DMEautomotive, which today supports some of the nation’s top dealers with multi-channel, variable communications, enables the creation of a complete CRM, inventory and marketing experience for dealers,” said JMsolutions President Scott Barrett.  “We remain committed to our mission of providing dealers with innovative, integrated technology products and services.  With the introduction of our SuiteTalk™ applications we are delivering on that commitment.”   


The unique blending of these traditionally separate applications takes dealers through the entire customer life cycle from purchase, to service and repurchase with ease.  Highlights and milestones of each suite include: 

AAX Inventory Management Solutions 

  • In 2007, dealers using the AAX Used Car Management System appraised 2.2 million vehicles with an average 25% increase in front end gross.*
  • New features include Pricing Assistant and Internet Marketing Solutions, as well as the ability to separate and track performance of certified vehicles on the lot.
  • Includes Used and New Inventory Management Systems, Group Trading capabilities, Wholesale Solutions, and Dealer Results Management Support. 

CMX Customer Management Solutions

  • Dealers managed over 1.1 million customers using the CMX solutions in 2007.  They sold 855,000 finance and insurance products with a 45% average increase in back-end gross for those using the ProFi menu consistently.*
  • Includes DealerUps™ CRM, ProFi™ Menu and ProCal™ Desking applications.
  • Provides CRM solutions for efficient management of prospects across all dealership touch points and powerful sales process improvement by customizing dealer presentations to each customer’s needs.

SMX Sales and Service Marketing Solutions

  • In 2007, 81 million multi-media customer communications were made on behalf of dealer clients generating over $958 million of total revenue.*
  • Features an automotive-specific marketing management application and Red Rocket™ engine that provides campaign reporting, data analytics, and customer database management.
     
  • Provides full consumer life-cycle marketing for dealers including on-demand marketing; auto-generated sales and service retention; and reactivation programs.

“We couldn’t be more pleased with the collaboration between our organizations and the alignment of our marketing services and JMsolutions’ technology solutions in helping dealers improve sales,” commented Mike Walther, president of DMEautomotive.  “With the integration of our SMX and CMX suites, we are well-positioned to become the nation’s leading integrated CRM, sales process and marketing solutions provider.”

JMsolutions and DMEautomotive at 2008 NADA

Professionals from both companies will be on-hand at NADA Booth 7551 South Hall to provide live demonstrations.  NADA’s theme for 2008 is “profitable ideas for dealers”.  SuiteTalk™ is the perfect tool to enable dealers to improve in key money-making areas without losing sight of the customer’s needs. 

Additionally, JMsolutions used vehicle industry expert, Randy Barone, will present “8 in ’08! – Essential Ingredients for Doubling Your Used Vehicle Sales and Profitability” at three workshops, all located in Room 3006 West Moscone Level 3: 

Saturday, February 9, 11:00 a.m.

Monday, February 11, 8:30 a.m.

Tuesday, February 12, 11:00 a.m.  

About JMsolutions

A JM Family Enterprises, Inc. (www.jmfamily.com) company, JMsolutions (www.jmfe-jmsolutions.com) develops and markets innovative, integrated software systems that help automotive dealers improve operational efficiencies throughout the entire sales process while maximizing sales.  JMsolutions focuses on customer relationship management, dealer desking, finance and insurance menus, new and used car inventory management and reporting solutions.  It also provides dealers with related training and consulting services.  JMsolutions serves over 2,500 dealership clients nationwide, including the nation’s top six dealer groups.  Headquartered in Deerfield Beach, Fla., JMsolutions has major operations in Dallas, Texas.

About DMEautomotive

A JMsolutions and DME Holdings LLC company, DMEautomotive (www.dmeautomotive.com) provides multi-channel, variable communications for automobile dealers nationwide.  Its robust product and service offering includes: on-demand marketing campaigns, sales renewal and reactivation programs, service retention and reactivation programs, and data analytics.  Headquartered in Daytona Beach, Fla., DMEautomotive also has major operations in Tampa, Fla. and Jacksonville, Fla.  

 

About JM Family Enterprises, Inc.
JM Family Enterprises, Inc. (JM Family) (www.jmfamily.com) is an $11.1 billion diversified automotive company ranked by Forbes as the 22nd-largest privately held company in the U.S.  It is currently ranked by FORTUNE® as one of the 100 Best Companies to Work For, its tenth consecutive year on the list.  It has also appeared on the InformationWeek 500 list of leading technology innovators for five consecutive years [2003-2007].  Primary subsidiaries and divisions include: Southeast Toyota Distributors, LLC, World Omni Financial Corp., JM&A Group, JM Service Center LLC, JM Lexus and JMsolutions.  Headquartered in Deerfield Beach, Fla., JM Family has major operations in Jacksonville and Margate, Fla.; Commerce and Alpharetta, Ga.; Mobile, Ala.; and St. Louis, Mo.

 

Note to Media: JMsolutions representatives will be available for demonstrations and interviews at the 91st NADA Convention and Expo in San Francisco, February 9-12, 2008 (Booth 7551 South Hall).

 

* Based on dealer-reported information obtained from JMsolutions’ and DMEautomotive’s systems.

 

Media Contacts:

Anne-Beth Nemeroff
954-429-2387 office
954-868-3259 cell
Anne-beth.nemeroff@jmfamily.com

Ilisa Finkelman
954-363-5550 office
954-621-7989 cell
ilisa.finkelman@jmfamily.com 

# # #

 



AAX by DealerTrack

Just Announced: DealerTrack Acquires AAX!

The AAX inventory management suite is the most complete inventory system on the market today. 

The AAX Inventory Management Suite Offers:

  • Used Car Inventory Management
  • Sophisticated Appraisal Tools
  • PriceDriver Pricing Solutions
  • Internet Marketing Solutions
  • Wholesale Solutions
  • Real-Time Reporting
  • New Car Management
  • Dealer Group Services
  • Inventory Optimization Services
  • Group Trade
  • Trade Desk
  • Dealer Results Management

CMX Customer Solutions

The JMsolutions CMX customer management suite leaves no room for lost leads, prospects or customers.

The CMX Customer Management Suite offers:

  • DealerUps CRM
  • ProCal Desking
  • ProFi Menu
  • PinPoint Reporting
  • Dealer Results Management

 

DMEautomotive data-driven marketing solutions

The SMX marketing management suite by DMEautomotive offers sophisticated, personalized direct marketing.

The SMX Marketing Management Suite offers:

  • On-Demand Marketing Campaigns
  • Sales Retention & Renewal Programs
  • Service Retention & Reactivation Programs
  • Results-Based Campaign Measurement
  • Data Analytics & Purification
  • Marketing & Fulfillment Services